Contact Us & FAQS

If you have a query about your order or would like to enquire, please email us on


  • What are your shop opening hours?

The Ridgeway bakery is open TUES - FRI 9:30am - 4:00pm and SATURDAYS 10am - 2pm

Old Town street is open TUES & WED 9:30-6pm THURS - SAT 9:30-9:30pm SUNDAY 10am-6pm

  • How do I order a birthday cake?

By emailing us at, we have a 3 working day turnaround on emails/messages

  • Do you deliver?
Anywhere in the UK via DPD tracked.
  • Can I reserve to collect?

Unfortunately you cannot currently reserve specific items, we will reserve you a mixed box If you call us on 01752 218823 in shop opening hours, but you will not be able to choose what goes into the box.

  • Can I phone up to pre order lunch?

Yes you can, please call us on 01752 218823

  • Do you post anywhere in the UK?!

Yes we do! We restock our UK postals every Thursday! You build your own box of 6 and we dispatch every Tuesday evening via Royal Mail Tracked 24

  • How much are your cake slices in the bakery?

Most slices are £2.75 each or 6 for £13.50. We do have some bigger items which are more.